The scope of PDA had expanded much more that being just a palm computer as was considered since its inception. Today, its is also being employed in the sectors like automation and CCTP (Community Corrections Technology Project). It is being estimated that in around 5,000 probation and pretrial services across US, officers have traded for personal digital assistants better known as PDA's. This technologically advanced product acts very instrumental in recording data, pictures and other information on field, which further helps the officers to work without the disturbance of going back to the office in order to retrieve the requisite data.

The potential of this technology has been realized most conspicuously by the Probation and pretrial services that have installed the Probation and Pretrial Services Automated Case Tracking-Electronic Case Management System. Undertaking a project for the same, known as CCTP, they offer this system to the 94 federal court districts. This technology involves softwares that aids the officers to track the case of a particular client. In addition, they can enter various other information like visiting notes, maintaining records, saving photos or even sharing the information with fellow officers, irrespective of where you are. By using electronic assistance, the officers can load as well as recover data like historical sentences, conditions, and address information, even digital photos of offenders, their homes, or vehicles even before vising the client.

To make sure that the data collected by them is not lost, all the officers need to do is to drops the PDA into a computer linked apparatus and upload the information in order to generate case and any other kind of report. Even in case of an additional case load undertaken by an officer, the files of the client can be easily retained. The advantages of being lightweight and portable as compared to desktops give these PDAs an extra edge. As per Farhad Safaie, branch chief within the Administrative Office's Probation and Pretrial Services Technology Division, the PDAs come very handy in making the hectic paperwork of an officer ease up also also helps them in maximizing the scope of organized and efficient working. Further it also helps in better communications as claimed by the chief of the branch.

The branch also asserts that all the officers who use PDAs and PACTS^ECM software have the advantage of spending less time at their desks as compared to the ones who do not avail this benefit. This further has a beneficial social impact as these officers have more time to remain in the field – supervising clients and also insure community safety more effectively. Withstanding certain limitations of the PDA's like difficulty in uploading information at the scene and problems in adjusting to a smaller screen, PDA's have great potential to become successful tool in extending the safety measures in a wide manner. The implementation of this technology is wide and it is being estimated that it will be able to cover up large areas of the country and help Officers to create action items, alerts, and reminders based on supervision case plans, capture services provided by non contract providers, and track multiple charges a client incurs during supervision.